24/7 Chat and IM Reference Service Issues
The 24/7 Chat Reference and Instant Messaging services are experiencing sporadic technology problems. If you are not receiving a response from a librarian during our scheduled hours of service, please email your question to us. We sincerely apologize for any inconvenience.
Ask A Librarian
| Web Chat | Live 24/7 assistance from MSU librarians or partner librarians who have been trained to assist when MSU librarians are not available. |
| Instant Message | Connect to an MSU Librarian for live research help! Hours: Monday - Friday Noon - 4 pm; Mondays 6-9pm |
| Your email will be responded to within 2 business days. | |
| Phone | Phone: 517.353.8700 800.500.1554 |
| Subject Librarians | Contact a librarian who specializes in your subject field for customized help with specific research questions. |
| In Person | To Ask a Librarian in Person see our Desk Hours |
The confidentiality of library records in the state of Michigan is protected by "The Library Privacy Act," Michigan Compiled Laws 397.601-606, Act 455 of 1982. Note that federal law may supersede rights provided by this Michigan Law.